Animation LED Light Strips For Car Decoration

Package Includes

• 1 × Hstar D24 RC Car
• 1 × 2.4GHz Remote Controller
• 1 × 7.4V 500mAh Rechargeable Battery
• 1 × Type-C Charging Cable
• 4 × Spare Drift Tyres
• 4 × Drift Cones/Roadblocks
• 1 × User Manual
• 1 × Screwdriver
• 1 × Remote-Control Steering Wheel Cover

• Scale: 1:24
• Drive Type: 4WD
• Top Speed: Approx. 24-25 km/h
• Control System: 2.4GHz with gyro stabilization
• Body Material: ABS, PC, Nylon, TPR and PVC

Shipping and Returns Policy

Shipping Policy

Delivery Time

All orders are delivered within 3 to 5 business days from the date of order confirmation. Delivery times may be slightly longer in remote areas or during public holidays, sales events, or unforeseen courier delays.

Order Processing

Orders are confirmed and dispatched within 24 to 48 hours. You will receive a tracking number by SMS, WhatsApp, or email once your order has shipped.

Delivery Coverage

We deliver across Pakistan through our trusted courier partners.

Delivery Charges

Standard delivery charges are calculated at checkout based on your location and order size.

Clearance Sale and Discounted Products

Delivery charges on clearance sale and discounted products must be paid upfront at the time of placing the order. Orders containing these items will not be dispatched until the delivery charges have been received.

Receiving Your Order

Please make sure your name, address, and phone number are correct at checkout. Our courier will attempt delivery and contact you on the number provided. We are not responsible for delays or failed deliveries caused by incorrect or incomplete details.

Return, Replacement and Refund Policy

Eligibility Window

You may request a replacement or refund within 7 days of receiving your order. Requests made after 7 days from the delivery date will not be accepted.

Unboxing Video Is Mandatory

To be eligible for a replacement or refund, you must provide a clear, uninterrupted unboxing video of the parcel. The video must:

1. Start before the parcel is opened, with the sealed package and shipping label visible.
2. Show the entire opening process without any cuts or edits.
3. Clearly show the product, its condition, and the issue you are reporting.

Claims made without a valid unboxing video will not be accepted under any circumstances.

When You Can Request a Replacement or Refund

1. You received a damaged or defective product.
2. You received the wrong item, size, color, or variant.
3. An item is missing from your order.

When We Cannot Accept a Request

1. No unboxing video is provided, or the video is incomplete, edited, or unclear.
2. The request is made after 7 days of delivery.
3. The product has been used, washed, altered, or damaged after delivery.
4. The product is not in its original packaging, or tags and accessories are missing.
5. The issue is a change of mind or a mismatch in personal preference.

How to Request a Return

1. Contact us within 7 days of delivery at [Email Address] or on WhatsApp at [Phone Number].
2. Share your order number, your name, a description of the issue, and your unboxing video.
3. Our team will review your request and respond within 2 to 3 business days.

Replacements

Once your request is approved, we will arrange a replacement, subject to stock availability. The replacement will be dispatched within 3 to 5 business days of approval.

Refunds

If a replacement is not possible, an approved refund will be processed to your original payment method or via bank transfer within 7 to 10 business days of the returned item being received and inspected.

Return Shipping

Approved returns must be sent back in their original packaging. Return courier arrangements will be confirmed by our team after approval. For clearance sale and discounted items, the upfront delivery charges paid at checkout are non-refundable.

Contact Us

For any questions about your order, shipping, or returns:

WhatsApp: [+92 3150536770]